Shipping policy

 

DOMESTIC/CONTINENTAL USA SHIPPING

Free Shipping

We offer free shipping on all US orders of $45 or more. This excludes expedited shipping, international shipping, and e-gift card purchases.

Roasting and Shipping

Temple Coffee Roasters Inc. roasts and ships our coffee to order to ensure the highest freshness possible. All orders are shipped within 24 hours of roasting and ship via UPS and USPS Monday through Friday. These carriers observe most US holidays and delivery dates may be affected.

USPS/UPS Shipping

We use UPS and USPS for our shipments. You can find out more about each carrier's service updates and alerts by following the links below:

UPS Service Alerts: https://www.ups.com/us/en/service-alerts.page 

USPS Service Alerts: https://about.usps.com/newsroom/service-alerts/

USPS Updates: https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes

 

We ship all packages via USPS Priority Mail and UPS Ground, unless indicated otherwise at checkout. All military addresses and PO Boxes will be shipped via USPS Priority Mail.  It is our experience that USPS and UPS do an exceptional job with parcel tracking and customer service. However, in the event that a package does not arrive in time or as scheduled, Temple Coffee Roasters INC. cannot guarantee the arrival time of a package. Once we relinquish our coffee to a mail/delivery carrier, transit times are beyond our control. For any questions or concerns regarding your order, please feel free to reach out to us at orders@templecoffee.com for support. 

 

INTERNATIONAL SHIPPING & ORDERS

We ship all international packages via UPS Express Saver. It is our experience that UPS does an exceptional job with parcel tracking and customer service when compared to other carriers. However, in the event that a package does not arrive in time or as scheduled, Temple Coffee Roasters INC. cannot guarantee the arrival time of a package. Once we relinquish our coffee to UPS, transit and customs times are beyond our control. We will always do our best to ensure that you receive the freshest roasted coffee possible and to remedy any and all situations.

Due to the costs of International shipping, we do not offer free shipping on non-US orders of $45 or more. The customer is responsible for all added costs of taxes and duties upon import to your country.